Customer Summit Sponsors
Accenture
Accenture’s Life Sciences practice works with pharmaceutical, biotechnology, medical technology, regulators, distributors, wholesalers and other companies to help bring life-enhancing health solutions to people around the globe. Accenture provides consulting, technology and outsourcing services across the entire life sciences value chain, from large-scale business and technology transformation to post-merger integration. Key offerings include: Research and Development, including pharmacovigilance and regulatory outsourcing; Supply Chain and Manufacturing Optimization; and Marketing and Sales, including commercial services, analytics and digital marketing.
Alliance Life Sciences Consulting
Alliance Life Sciences is a leading business intelligence solutions consultancy. Alliance specializes in Information Management – comprised of a full range of end-to-end business intelligence solutions from data warehousing to master data management, analytics and reporting to aggregate spend compliance. Alliance has experience with 7 of the top-10 largest pharmaceutical manufacturers and several middle market & emerging life sciences firms seeking to gain a competitive edge through technology-enabled improvements and efficiencies.
C3i
C3i partners with Veeva to provide life sciences customers with comprehensive end-user training and service desk offerings for their cloud-based CRM deployments. C3i’s exclusive focus on the life sciences industry, years of experience and a holistic approach to the end-user experience allow customers to realize the full advantage of Veeva’s leading cloud-based software.
C3i’s end-to-end services for Veeva include: 24/7 support in more than 20 languages, end-user application training and iPad/iPhone services including help desk, deployment, ongoing hardware services, and mobile device management (MDM). C3i is headquartered in Morristown, NJ and has fully integrated operations centers in North America, Europe, India and China. For more information visit www.c3i-inc.com
Capgemini
With around 120,000 people in 40 countries and EUR 9.7 billion of revenues in 2011, Capgemini is one of the world’s foremost providers of consulting, technology and outsourcing services. Together with its clients, Capgemini creates and delivers transformational business and technology solutions that fit our client’s needs and drive the results they demand.
Capgemini’s Life Sciences practice is a market leader offering end-to-end industry specific solutions including CRM, Dynamic Customer Segmentation, Closed Loop Marketing. HCP Spend Management, Managed Markets Optimization, CTMS and Manufacturing & Supply Chain Insights.
Capgemini has developed the Collaborative Business ExperienceTM, and draws on Rightshore®, its worldwide delivery model.With around 120,000 people in 40 countries, Capgemini is one of the world’s foremost providers of consulting, technology and outsourcing services. The Group reported 2011 global revenues of EUR 9.7 billion (approximately $13.5 billion USD). Together with its clients, Capgemini creates and delivers business and technology solutions that fit their needs and drive the results they want. A deeply multicultural organization, Capgemini has developed its own way of working, the Collaborative Business ExperienceTM, and draws on Rightshore®, its worldwide delivery model.
Cognizant
Cognizant’s life sciences practice partners with 27 of the top 30 global pharmaceutical/biotech organizations. Cognizant redefines the way companies benefit from and experience global services by driving process improvements to clinical operations, increasing sales & marketing effectiveness, meeting regulatory requirements and enhancing drug safety. Additionally, Cognizant transforms businesses by delivering consulting, analytics, IT and business process support to fuel innovation and competitive advantage. With Cognizant as your global partner, you have access to the best talent in the world: over 104,000 professionals in more than 50 global delivery centers. Get the partnership your company deserves. Get Cognizant at www.cognizant.com or email inquiry@cognizant.com.
Deloitte
Deloitte is the leading CRM and healthcare and life sciences professional advisory firm. Serving many of the leading pharmaceutical, medical technology, and biotechnology companies, Deloitte is recognized for their international depth and strength in business and technology consulting, tax, enterprise risk and assurance and corporate finance services. Deloitte has a proven track record of implementing Veeva and salesforce.com across the globe and deep experience in areas such as business process improvement, change management, user adoption, data integration and technology adoption.
Eagle Productivity
Eagle delivers consulting, design, change management, and training solutions excusively to Bio/Pharma companies, in 36 countries.
The company’s early guidance on the iPad and other touch-tablets has created its fastest growing practice area, with multiple successful launches completed and underway. Eagle is known for its human factors expertise and its transformative deployments of every major hardware and software platform.
Eagle’s client list includes 17 of the top 20 Pharmaceutical companies. The company’s offices are located in Rochester, New York and Frankfurt, Germany.
Giant
Giant — a healthcare communications agency with roots in brand development and strategy — has embraced Veeva iRep implementation as a core competency. At its heart, the agency stands for innovative brand strategy and insight-driven execution for its clients. Founded in 2002 by principals who have, collectively, more than 100 years of experience in healthcare marketing, Giant consistently exceeds expectations through Giant insights, ideas, and creativity.
HCL
HCL is a $6 billion global technology and IT services enterprise, working with clients in the areas that impact and redefine the core of their businesses. HCL’s Enterprise Transformation Services group enables organizations optimize their IT environments and derive greater business value through its “Advise to Execute” Transformation and Enterprise Architecture Services.
HighPoint Solutions
HighPoint Solutions has been an inaugural partner since Veeva’s founding in 2007. During that time, we have assisted our clients in making the transition from on-premise CRM to Veeva and mobile devices like the iPad. Through a combination of strategy, program management, integration, and managed services, HighPoint has helped both global and start-up pharmas to harness the power of Veeva CRM.
IBM
IBM is privileged to have over 70 years of life sciences experience and expertise in helping Life sciences and pharmaceutical organizations. Together, with our clients, IBM works to solve the toughest industry problems by applying consulting, technology expertise, life sciences industry knowledge and best practices from other industries. IBM strives to help clients apply advanced analytics to improve medical research, diagnosis and treatment in order to improve patient care and help reduce healthcare costs.
IMS Health
Operating in more than 100 countries, IMS Health is the world’s leading provider of market intelligence to the pharmaceutical and healthcare industries. With more than 55 years of industry experience, IMS Health offers leading-edge market intelligence products and services that are integral to clients’ day-to-day operations and improve productivity and the delivery of quality healthcare worldwide. Some of IMS Health’s CRM-related services include:
- CRM-Integrated Business Intelligence & Analytics
- Healthcare Relationship and Profile Information Services
- Master Data Management Services
- Systems Implementation
- Business Process Mapping and Optimization
Intouch Solutions
Intouch Solutions provides custom creative content for iRep customers, including copy, visuals, video and other interactive components.
As an early pioneer in the creation of digital sales aids for the new breed of mobile technologies, Intouch has helped clients embrace and leverage technologies such as the iPad to deliver tools to the field that go beyond standard closed loop marketing. This experience has Intouch to develop a dedicated, end-to-end internal process called the Intouch Solutions Digital Content Studio. Intouch’s Digital Content Studio ensures streamlined efficiency while driving a new level of interaction and engagement to the rep/physician relationship.
Intouch Solutions Inc. is a privately-held, full-service digital marketing communications agency. Specializing in digital solutions for the pharmaceutical and health care industries, Intouch is redefining what marketing means to these industries.
inVentiv Health
inVentiv Health, Inc. is a leading global provider of best-in-class clinical, commercial and consulting services to companies seeking to accelerate performance. inVentiv’s client roster includes more than 550 pharmaceutical, biotech and life sciences companies. With 13,000 employees in 40 countries, inVentiv rapidly transforms promising ideas into commercial reality. inVentiv Health Inc. is privately owned by inVentiv Group Holdings Inc., an organization sponsored by affiliates of Thomas H. Lee Partners, L.P., Liberty Lane Partners and members of the inVentiv management team.
Knipper
J. Knipper and Company, Inc., well known as a leader in multi-channel marketing, sampling, distribution, data management and sample accountability solutions, is now a valued member of Veeva’s strategic partner network. As part of the Veeva Web, Knipper’s sample accountability services have been integrated with Veeva to offer seamless data transfers of the sampling activity captured in the Veeva CRM. Knipper’s integration offers a complete end-to-end solution for sample accountability to all Veeva customers.
LPW Training Services
LPW Training Services consistently executes world-class corporate education and training project management. Established in 2004 to provide customized education and training solutions in the pharmaceutical and life sciences arena, LPW’s complement of services has expanded to include quality assurance, change management, program development, education delivery, and on-going implementation support for all facets of learning services. Our successful pharmaceutical partnerships, extensive industry knowledge, depth of training experience, and a cutting-edge network of professional trainers ensures the delivery of unparalleled excellence in training. LPW Training Services . . . committed to delivering the ultimate return on your project’s strategic investments.
Mavens Consulting
As Veeva’s first implementation partner, Mavens has a proven, successful track record of implementing, customizing and innovating with Veeva over the last four years. We have in-depth knowledge of the entire Veeva product suite and extensive experience deploying across the globe. Our singular focus in life sciences gives us perspective into challenges unique to the industry. Mavens extends Veeva to address those challenges with innovative force.com solutions.
- Integrate call centers with Veeva to support a real-time, 360-degree customer view
- Strengthen HCP relationships with custom branded portals powered by Second Opinion
- Survey and assess your targets with Pulse
- Engage HCPs with mobile apps
ModelN
Model N is the premier Revenue Management solution provider in Life Sciences, helping 40+ pharmaceutical and medical technology companies in the areas of price and contract management, customer and channel incentives, financial and regulatory compliance. With 12+ years of industry experience and domain expertise, Model N analytics solutions “break the walls” (quoting industry analysts IDC) between Marketing, Sales, Pricing and Finance teams with an unparalleled mix of software, data management, cloud delivery and advanced analytics.
Our ImpACT Software-as-a-Service suite integrates with Veeva to support processes from price and contract monitoring to marketing program performance tracking, payor control measurement and field force enablement.
PDI/Group DCA
PDI is a leading health care commercialization company providing superior insight-driven, integrated multi-channel message delivery to established and emerging health care companies. The company is dedicated to enhancing engagement with HCPs and optimizing commercial investments for its clients by providing strategic flexibility, full product commercialization services, innovative multi-channel promotional solutions and sales and marketing expertise. Group DCA, a PDI company, develops award-winning interactive programs featuring strong content, intuitive design and adult learning techniques. Available in multiple formats including mobile, programs can be integrated with a SFA system to provide field sales teams with powerful digital tools at their fingertips.
QPharma
QPharma Inc. has partnered with Veeva Systems to support Veeva’s CRM Solutions through QPharma’s Sample Accountability, Practitioner Validation and SFA Validation services. This complete compliance suite includes PDMA regulatory solutions and fulfillment services. QPharma’s fulfillment services unit manages sample product, trade product, OTC and Nutraceutical products and medical information at its FDA-compliant distribution centers. Veeva’s partnership with these regulatory experts provides customers with a complete suite of regulatory compliant solutions.
salesforce.com
With more than 100,000 customers, salesforce.com is the enterprise cloud computing company that is leading the shift to the social enterprise. Social enterprises leverage social, mobile and open cloud technologies to put customers at the heart of their business. Based on salesforce.com’s real-time, multitenant architecture, the company’s platform and application services allow customers to: create employee social networks, develop customer social networks, connect with customers on public social networks, empower small business to become social and extend a company’s social. www.salesforce.com
SkilaMederi
SkilaMederi is a global technology and services company specializing in social analytics and launch management solutions. Combining unparalleled analytics, crowd sourced knowledge extraction and the knowledge of thousands of experts, SkilaMederi help pharmaceutical companies to tap into the value of big data. SkilaMederi collaborates with clients to help them maximize time to market and reduce risk for new brands. SkilaMederi has a global presence with offices in Morris Plains, New Jersey; Frankfurt, Germany; London, U.K. ; and Lviv, Ukraine.
TerrAlign
The TerrAlign Group, founded in 1987, provides Sales Resource Optimization software and services to a wide variety of Global 2000 companies. The TerrAlign Group developed the world’s first desktop-based territory optimizer almost two decades ago for a leading pharmaceutical company and is the first and only software vendor to deliver a Territory Alignment & Optimization, solution on salesforce.com’s Apex platform.
TerrAlign also provides strategic services that include promotional response modeling, field force sizing, account profiling, call planning, territory optimization, and territory realignments. TerrAlign customers benefit from increased sales revenues and market share, decreased travel costs and reduced turnover.
ZS Associates
ZS Associates is a global management consulting firm specializing in sales and marketing consulting, capability building and outsourcing. The firm has more than 1,500 professionals in 19 offices around the world and has assisted more than 700 clients in 70 countries. ZS consultants combine deep expertise with rigorous, fact-based analysis to help business leaders develop and implement effective sales and marketing strategies.
ZS’s Javelin™ software suite facilitates processes from optimizing the sales force, to territory alignment, call planning and routing and incentive compensation. ZS is the largest global consulting firm devoted to sales and marketing and has a long-standing focus on the pharmaceutical industry.























