CRM the way it should be: innovative, fast and flexible.
Veeva CRM is the most advanced cloud-based CRM system for the life sciences industry. It enables companies to make the shift from slow and inflexible to agile. From “nickel and dime” to low, predictable cost. From marketing in multiple channels to integrated multichannel marketing. From ordinary to extraordinary. And as companies are being forced to do more with less, Veeva CRM delivers. It’s time to let Veeva innovate for you.
CRM. Anytime, anywhere.
Veeva CRM is available when you need it – online or offline. Users can manage their entire day’s activities without a connection to the internet. When online, users can access Veeva CRM’s rich functionality from any browser. It’s the ultimate in flexibility and control for your end users.
No man or woman left behind.
With prebuilt functionality for primary and specialty care sales representatives, medical science liaisons and managed markets users, every user group will experience the application as if it were built just for them. And with each group on the same CRM system, team selling is finally possible. And the flexibility to provide different visibility rules to different users ensures role-appropriate information sharing and compliance.
Order management.
A life sciences CRM system with integrated online and offline order management? It sounds obvious, but no one’s done it before. We think it makes sense to have customer data linked with the ability to create relevant and accurate orders. Veeva CRM’s order management and advanced pricing engine equip the user with the right tools at the point of sale – without an internet connection. Who knew order management could be so simple?
Multichannel capabilities today.
Seamlessly extend your CRM footprint across other channels with Service Cloud, the Salesforce.com cloud-based application for customer service. Whether you are extending your investment to support 24/7 self-service access to an HCP portal or enabling an inbound or outbound call center, Veeva CRM supports multiple communication channels. And forget about the need to “integrate.” That’s already done for you.
Collaboration. Web 2.0 style. At no additional cost.
Bring the power of social networks into your company with Chatter -- included with Veeva CRM. Chatter is a private social network from salesforce.com that is built specifically for the enterprise. Use it to collaborate on any topic with any coworker. Within a district, across a region and amongst integrated selling teams, Chatter delivers greater connectivity. The possibilities are endless.
Integration with Concur.
Imagine users only having to enter expenses into a single system. The time they’d save ... the errors they’d prevent ... the money you’d save for your organization ... Stop imagining. Veeva now offers a prebuilt integration for expenses captured in Veeva CRM that links directly with Concur expense management. And it’s designed to be fast, accurate and compliant with aggregate spend and IRS expense requirements.
Good data. Great solution.
Your CRM system is only as good as the customer data within it. While there are plenty of good sources of customer data, this can create an integration challenge. Fortunately, Veeva has developed a robust and flexible connector that links leading HCP databases with Veeva CRM to reduce the time and cost of integration. And because Veeva’s connector is agnostic of data source, you have the choice to use one or more data sources without being limited by cost and complexity.
Configure once. Deploy everywhere.
Configure Veeva CRM to meet your unique needs with a single system administration tool. The same configuration, security settings and data sharing rules are consistently applied across all end-user devices. Automatically. So whether you are modifying the configuration of iRep on the iPad or Veeva CRM on the BlackBerry or a Tablet PC, simply make the change once and watch it appear everywhere.
Fast. Streamlined. Highest user adoption.
We didn’t just build one application that “runs on all devices.” Instead, Veeva CRM is built specifically for each individual device from the ground up to take advantage of the native strengths and capabilities of each unique device. So there’s no compromise in usability or performance. Optimized for the iPad, BlackBerry, Tablet PC and all browsers, end users finally have a CRM system to enable their performance -- not hinder it.
Sample and promotional material ordering.
Life just got a lot easier ... and a lot less expensive. In the latest release of Veeva CRM, users can now order samples, patient education materials and promotional collateral from the central warehouse(s). Say goodbye to sample ordering portals, custom systems and cumbersome tools as your users welcome the simplicity of sample and promotional ordering from a single location – built right into Veeva CRM.
Answers. Not data.
That’s right, Veeva has simplified the difficulty of getting quick access to the insight that your business users need most. Veeva CRM’s streamlined cloud-based data mart houses Rx, sales and call activity data, providing end users and field management the insight they need – when they need it. So end users can spend their time making informed decisions, and IT can bypass the data warehouse and BI tools.
Innovating for you. Just turn it on.
While on-premise and custom developed software depreciate over time like a used car, Veeva CRM appreciates like a penthouse apartment. Veeva CRM system enhancements arrive multiple times per year. The improvements literally happen behind the scenes with no extra fees. And with cloud-based Veeva CRM, you will never run another version upgrade project. It’s our responsibility to make it work each and every time.
Validated on Day 1.
Veeva Systems hired industry expert QPharma to fully validate Veeva CRM for 21 CFR Part 11 and PDMA compliance. With the completion and full documentation of all IQ and OQ tests, our customers save up to 80% of their system validation costs while eliminating the corresponding project time. All future versions of Veeva CRM will be validated by QPharma to ensure ongoing compliance for all Veeva customers.
Extensible. Powerful.
Veeva CRM is built on Force.com, the cloud-based platform that delivers unparalleled scale, flexibility and value. This empowers Veeva customers to get the most out of their investment by adding functionality or even replacing custom-built systems such as rep coaching, rep roster and investigator-initiated trials. Simply use Force.com to extend the value of Veeva CRM at no additional cost.
Recent Enhancements
Medical Event Attendee Sign-in
Global Sample Limits
Sample & Promotional
Material Ordering
Order Management
and more...
