Next-generation CRM for the Apple iPad.
Veeva iRep is a transformative sales effectiveness tool that combines the power of Veeva CRM and best-in-class closed loop marketing in a single application, delivering a highly intuitive, seamless and powerful user experience. The result is that end users will love using iRep, IT will love supporting iRep and customers will love the more meaningful use of their time.
Still using Tablets or PDAs? No problem. Veeva has deployed thousands of iPads to different types of users across the globe. Veeva Professional Services understands what it takes to plan for, implement and deploy enterprise software on the iPad. Let us remove the technical hurdles and simplify the transition for you.
Redesigned CRM.
This is not your father's CRM system. Taking an existing app and putting it on the iPad does not lead to remarkable results. But redesigning an existing app to take full advantage of the iPad's strengths sure can. That's why the multichannel Veeva CRM functionality in iRep has been built specifically for the iPad. You will be amazed.
Real-time rep.
The future is here. iRep’s unique blended online and offline model makes it possible to respond in real-time to customer needs. Everything a representative needs is a flick or a tap away using iRep: rich multimedia content, access to home office expertise, sample and materials requests – the list is endless. Sales reps can turn “I’ll get back to you later” into “Let's find out right now” and connect instantly through iRep.
iPad. iRep. Made for each other.
Almost as if the iPad was designed specifically for your end users. Lightweight. Long battery life. Instant on. Multimedia. Constant connectivity. Say goodbye to the Tablet PC and welcome a device that has it all. A device that makes it easy for your users to pull it out of their bag and into a sales call. And iRep is designed to take advantage of the unique power of the iPad such as Maps, FaceTime, Safari, touch screen, gestures and many more.
Simplify the complex.
Executing a flawless call is not easy. Especially while in front of a busy customer with only seconds to spare. Instantly access the signature screen during the call, capture a medical information request in real-time, deliver the right message based on physician beliefs and respond to the unexpected. iRep is designed to simplify the complexities of the call so that users can focus on the customer – not the technology. The streamlined user interface, deliberate design and adherence to Apple iPad navigation standards make it the right tool for even the most challenging interactions.
Built-in closed loop marketing.
It's not simply integrated ... it's built in. Every compelling solution on the iPad includes the beautiful presentation of multimedia content, so we made it part of iRep from the start. To get it just right, we incorporated learnings from the last ten years of CLM pilots, including the most important one we heard: "Make it a single system with CRM."
Make a change. Ditch the code.
Have you ever modified an iPad app with a configuration tool? Now you can. iRep is configured with the same system administration tool used to configure the rest of the Veeva CRM suite of products. And the best part is that you make a change once and all end users are automatically updated. You focus on your business process and we will take care of the configuration, security and data sharing rules.
“With iRep running on the iPad, doctors are willing to listen to the message and interact more. We’ve even seen that they are more easily opening their doors."
-Richard Post, Vice President Sales and Marketing, Validus
Single-device solution.
iRep users can complete all of their daily activities without an internet connection. But they can also use their iPads to connect to Veeva CRM and anything else they need online. So the iPad can actually replace laptops, desktops and Tablet PCs entirely. And because iRep is designed to take full advantage of the iPad’s capabilities, your users will never go back to their old hardware, saving you money, enhancing employee satisfaction and increasing efficiency.
Insight today. Not tomorrow.
The “old days” of spending weeks and months moving data from one system to another just to build meaningful reports are over. Since Veeva CRM and CLM are built as a single application, customer data, content, physician feedback and physician responses already reside in the same system. The result is improved efficiency in creating reports that link customer, content and feedback. Add a simple tool to create ad-hoc reports, and you have achieved the last mile in “closing the loop.”
